Shopping Cart
0 items
 
 

 

Review us on Yelp!

 

Like us on facebook


 

Terms & Conditions

Lead Time:

Orders will be filled in the order they are received.  We ship most orders for non-anodized loose links within 2-3 business days after payment is received.  Extrordinarily large orders may require a longer lead time - in such cases, we will contact you and let you know the estimated shipping date.

Orders for anodized links which are out of stock may take up to two weeks to ship.

Jewelry and Accessories are typically shipped 3-6 days after payment is received depending on the complexity of the piece.  If a given piece will take longer than this to ship, we will contact you and let you know the estimated shipping date. 

Items noted as "In Stock" will ship within 1 business day of your order unless the order exceeds the quantity we have in stock.  In such a case, we will notify you of the expected shipping date as soon as possible.

If you need an item by a particular date, please let us know in the comments section of your order and we will make every effort to see to it that you have it by then.

For custom orders, we will provide you with a delivery schedule based on the complexity and scope of the design.

Workmanship:

West Coast Chainmail products are guaranteed to withstand normal use and wear, and we are happy to make minor repairs and size adjustments free of charge for the life of the piece.  Please feel free to contact us if one of our products becomes damaged in normal use and we will work with you to handle the repair.

Armor used in rattan or live steel combat may become damaged as a result.  We are happy to make minor repairs free of charge, but major combat damage repairs will have a cost associated with them.  Again, feel free to contact us with a description and/or photos of the damage and we will be happy to provide a quote.

Note that most metals will tarnish/oxidize with age and wear, especially if exposed to moist environments.  We strongly suggest ensuring that the piece is dry before storing your piece in a dry place. 

Returns/Rework:

We want you to be happy with your West Coast Chainmail purchase.  

We permit returns of our products 30 days after purchase, provided they are returned undamaged and clean.  Please contact us via email to initiate any returns. You will be liable for return shipping.

Sales Tax

If you reside in the state of California, we will add 9% sales tax to your order.

International Orders

Please note that you will be responsible for all customs duties, taxes, tarriffs, or other fees imposed by your country on your order.

Liability

We will not be held liable for injuries sustained through improper use of our products.  Wearing armor does not make you bulletproof, arrowproof, knifeproof, or swordproof.  We make NO claims regarding the ability of our products to protect the wearer from injury.

Questions

If you have any questions regarding these terms and conditions please feel free to contact us.